At Pristine Packaging, we are committed to providing prompt and reliable delivery of our products within the United Kingdom. This delivery policy outlines the terms and conditions related to the shipment of your orders, ensuring that you are well-informed about our processes and expectations.

Shipping Destinations

Pristine Packaging ships to addresses within the United Kingdom only. We do not offer international shipping at this time.

Processing Time

• Order Confirmation: Once your order is placed, you will receive an order confirmation email.
• Order Processing: Orders are processed within 1-2 business days. Processing includes verifying your order details, preparing your items for shipment, and handing over to our shipping partners.
• Shipping: After processing, orders are shipped out and you will receive a shipment confirmation email with tracking information.

Shipping Methods and Delivery Times

Domestic Shipping (United Kingdom)

• Standard Shipping: 3-5 business days.
• Express Shipping: 1-2 business days.

Delivery times are estimated and may be subject to delays due to unforeseen circumstances such as weather conditions or carrier issues.

Shipping Costs

Shipping costs are calculated based on the weight of the order, shipping method selected, and destination. The total shipping cost will be displayed at checkout before you confirm your order.

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can also track your order by logging into your account on our website and checking your order history.

Delivery Issues

Incorrect Address

If the delivery address provided is incorrect or incomplete, please contact us immediately at aaron@pristinepackaging.co.uk. We will make every effort to correct the address before the order is shipped. However, once the order has been shipped, we cannot change the delivery address.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us at aaron@pristinepackaging.co.uk with your order number and details of the issue. We will work with the carrier to resolve the problem and ensure you receive your order.

Delayed Delivery

If your order has not arrived within the estimated delivery time, please check the tracking information provided. If there are any issues or further delays, contact us at aaron@pristinepackaging.co.uk and we will assist you in tracking down your shipment.

Contact Us

If you have any questions about our delivery policy or need assistance with your order, please contact us:

• Email: aaron@pristinepackaging.co.uk
• Phone: (123) 456-7890
• Address: Pristine Packaging, 123 Packaging Lane, Suite 100, Packtown, PA 12345

At Pristine Packaging, your satisfaction is our priority. We appreciate your business and are dedicated to providing you with a smooth and reliable delivery experience.